SUMMARY: Under general supervision, provides a variety of secretarial duties such as typing, scheduling appointments for procedures in multiple rooms simultaneously, processing and reconciling billing information. Managing a multiline telephone system. Provides administrative assistance as requested. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Arranges patients’ visits, often coordinating scheduling of physicians with other care providers. Assembles necessary materials prior to patient’s arrival, gives instructions to patient as appropriate, and may prepare daily or monthly billing.Schedules, organizes and coordinates departmental, inter-departmental, and nationalnternational meetings and conferences. Attends certain of these meetings to confirm arrangements, distribute materials, and to take and compose minutes of proceedings.Interacts with others, within and outside the hospital, to explain department services, policies and procedures, coordinates scheduling and special arrangements, and resolves matters within the scope of own authority, or as directed by supervisor.Maintains departmental records including such confidential information as budget, payroll, patient and personnel data. Initiates, files, updates and purges records as necessary including data entry, storage and retrieval via CRT. Updates departmental and professional policy/procedures manual.Maintains department statistics as required by the hospital, government and accrediting agencies. Tabulates data and performs some statistical analysis in order to prepare recurring statistical reports. May assemble and tabulate data for use in preparation of department budgets.Monitors department expense budget, reviewing requests for purchases submitted by others against budget allowances; authorizes allowable requests and alerts supervisor to questionable items.Maintains inventory and orders office and medical supplies at own discretion according to knowledge of usage patterns and budgeted allowances. Prepares and follows-up on purchase orders and requests for checks. Meets with vendors to review and/or evaluate new offices supplies or equipment.Performs literature searches and prepares bibliographies on a given topic, as requested by supervisor. May maintain departmental resource library.Operates office machines such as a personal computer, calculator, photocopier, manuscript binding and dictation equipment.Provides functional guidance to new employees regarding the clerical operations, policies and procedures of the department.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED