Secretariat Chief Information Officer

Commonwealth of Massachusetts • Boston, MA

4h • Hybrid

About The Position

The Secretariat Chief Information Officer (SCIO) serves as the senior executive responsible for strategic leadership, governance, and delivery of all information technology and digital services for EOLWD. The SCIO sets enterprise strategy aligned with the mission, operational priorities, and statutory obligations of EOLWD agencies, while ensuring systems are secure, resilient, accessible, and cost effective. Key elements include large scale IT modernization initiatives from a technical aspect, vendor systems, cybersecurity and risk management protocols, data governance, application development/maintenance, infrastructure. and end-to-end services. The SCIO is the primary liaison and advocate for technological needs between the EOLWD and the Executive Office of Technology Services and Security (EOTSS), the secretariat responsible for centralizing the Commonwealth's IT infrastructure and ensures Executive Branch departments comply with, review, and update IT policies and procedures. This position would be expected to follow a hybrid model of reporting to 100 Cambridge Street, Boston, Massachusetts 02108 for in-person days, and work from home days, as needed. Schedules are subject to change based on operational needs. All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.

Requirements

• Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity.

Nice To Haves

• Minimum of 10-15 years' progressive IT leadership and management experience.
• Senior level management experience overseeing complex organizations and portfolios
• Proven ability to execute, implement, and maintain IT strategic initiatives.
• Knowledge of various digital technologies that support business challenges and objectives
• Ability to research various IT solutions, understand future technology needs, make recommendations, and design and implement as appropriate.
• Experience managing multi-million dollar budgets and large vendor contracts
• Strong project management and problem-solving skills
• Excellent organizational and analytical skills with the ability to establish and prioritize program goals and objectives across different departments.
• Excellent verbal and written communication skills with the ability to communicate both technical and non-technical information to various levels within the organization.

Responsibilities

• Strategic Technology Leadership and Infrastructure: Develop and implement a technology strategy that supports EOLWD's mission, enhances operational efficiency, and ensures secure technology solutions.
• AI and Data Strategy: Work with EOTSS to develop and implement AI strategy to democratize access to data and analytics, implement technologies to streamline government offerings and establish robust AI and data governance processes.
• Technological Productization: Help EOLWD strengthen its offerings to stakeholders by using technology to productize those offerings and improve the stakeholder user experience interacting with our Commonwealth's services.
• Digital Transformation and Automation: Direct cloud adoption, AI implementation, legacy system transition, and modern application development to enhance EOLWD's technological capabilities and significantly reduce manual workflows performed by EOLWD teams and drive cost, performance, user experience, and business impact improvements.
• Cybersecurity and Risk Management: Oversee security policies, risk assessments, and vulnerability remediation to safeguard EOLWD's digital assets.
• Collaboration and Stakeholder Engagement: Serve as a strategic partner to EOLWD agencies and EOTSS, to facilitate cross-functional collaboration and innovation.
• Budget and Vendor Management: Manage IT procurement, contract negotiations, and budgeting to ensure cost-effective technology investments across a significant technology vendor budget, while identifying and reducing inefficiencies that will allow EOLWD to repurpose investments to drive new initiatives.
• IT Fiscal Budget: Manage all IT expenses to ensure cost savings and level funding budget goals are maintained year after year.
• Policy and Compliance: Maintain governance frameworks for cybersecurity, regulatory compliance, data privacy, and internal audits.
• User Training and Workforce Technology Education: Lead security awareness programs, cyber risk training, and workforce upleveling of best practices for staff.

Benefits

• Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees