Seasonal Visitor Services Associate

Petersen Automotive Museum • Los Angeles, CA

8h

About The Position

The Seasonal Visitor Services Team Member serves as the primary point of contact for guests, providing a welcoming, engaging, and informative experience. This role is responsible for delivering exceptional 5-star customer service, managing ticketing and admissions, and supporting daily museum operations to ensure a seamless and memorable visit for all guests during peak attendance periods. The position requires availability on weekends, holidays, and the flexibility to work at museum events.

Requirements

• Cashier and Customer Service experience preferred
• Excellent communications and interpersonal skills
• High attention to detail

Responsibilities

• Maintain accurate monetary transactions including fees for admission, advance admission, parking, memberships as well as group/school tours, and gift tickets/cards.
• Review daily cash drawer transactions for admissions.
• Conduct museum visitor surveys and collect data/feedback.
• Provide helpful information and friendly service to visiting museum patrons.
• Dress in clean and presentable attire consisting of a uniform shirt, comfortable closed-toe shoes, and business appropriate pants.
• Performs other work-related duties and projects as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed