Seasonal Ticket Agent
About The Position
EchoPark Speedway is seeking individuals to assist in the preparation and execution of our annual events including NASCAR Weekends and Monster Jam. The ideal candidate will adopt a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The ideal candidate will also be a productive and proactive self-starter who is passionate about his/her duties and willing to put forth the extra effort to achieve excellence.
Requirements
- 18 years of age
- Strong customer service background
- Positive and professional attitude
- Must pass a background check
Responsibilities
- Learn to sell and service fans using Ticketmaster’s Archtics and TM1 Sales ticketing systems.
- Take inbound calls to assist fans with ticket purchases, mobile ticket education and general event questions.
- Make outbound calls to fans needing ticketing assistance.
- Work a ticket window on event days to assist fans with walk-up sales, mobile ticket troubleshooting and more.
- Other duties may include ticket scanning, parking operations, ticket booth setup, ticket mailing and camping check-in.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
