Seasonal Pool Server - Full Time

Omni Hotels & ResortsLouisville, KY
23hOnsite

About The Position

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city’s heritage, culture, and character—felt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel’s speakeasy and bowling alley. Guests can enjoy a vibrant Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert options—including craft beer, fresh bakery items, and local favorites—the market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match. Pool Beverage Server Overview: To provide efficient friendly customer service at all times and to maintain a clean, top quality pool with food service.

Requirements

  • Previous serving experience preferred
  • Must be able to work a flexible schedule including weekends and holidays
  • STAR and Food Handler certifications are required
  • Candidates must be able to speak fluent English
  • Must be comfortable working in a fast paced luxury hotel bar environment as well as outdoors at hotel pool
  • Must live within 50 miles of the hotel

Responsibilities

  • Properly set-up and maintain a clean efficient service area of the pool throughout the shift
  • Perform our guest services by using the Moments of Service guidelines
  • Responsible for ringing orders into Micros, and delivering orders to the pool area
  • Deliver food orders from kitchen to pool area and return dishes to kitchen
  • Continually check back with guests at the pool
  • Keep all supplies stocked
  • Clean, clear and reset service areas
  • Protect the hotel from liability with regard to over serving guests
  • Complete all duties as assigned by manager
  • Assist bartender when needed
  • Ensure tables are set up properly
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Attend all designated staff meetings and training sessions
  • Familiarity with food and drink menus
  • Adhere to cash handling standards
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
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