Seasonal Pool Server

Auburn Marriott Opelika Resort & Spa at Grand National

2d•Onsite

About The Position

Step into a seasonal opportunity as a Pool Server at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, part of the PCH Hotels & Resorts portfolio. Set along Alabama’s stunning Gulf Coast, the Grand blends classic Southern charm with modern luxury to create unforgettable guest experiences. Our pool area is a favorite retreat for guests, and our seasonal Pool Servers play a key role in bringing relaxation, refreshment, and hospitality to life. The Grand Life is calling—come spend the season with us! As a Seasonal Pool Server, you will be responsible for delivering exceptional food and beverage service in a vibrant, outdoor poolside setting. This role focuses on creating a fun, welcoming, and attentive experience for guests while maintaining the highest standards of service, cleanliness, and safety. From taking orders and serving refreshing beverages to ensuring poolside areas are clean and well-stocked, you’ll help make every guest’s day at the pool memorable.

Requirements

Previous food and beverage or hospitality experience is preferred but not required.
Strong communication skills and a positive, guest-focused attitude.
Ability to stand and walk for extended periods.
Frequently lift up to 10 pounds; occasionally lift up to 25 pounds.
Ability to work outdoors in varying weather conditions.

Responsibilities

Guest Service: Provide friendly, attentive, and personalized service to guests in the pool area, ensuring a relaxing and enjoyable experience.
Menu Knowledge: Stay informed on all food and beverage offerings by attending menu briefings and confidently answering guest questions and making recommendations.
Order Management: Accurately take, confirm, and enter guest orders, ensuring timely delivery from the kitchen and bar.
Poolside Cleanliness & Organization: Maintain clean tables, chairs, and service areas while ensuring stations are properly stocked and organized.
Service Flow: Monitor guest needs throughout their visit, discreetly clear used items, reset areas promptly, and respond to additional requests.
Team Collaboration: Work closely with kitchen, bar, and support teams to ensure smooth service during peak seasonal hours.
Cash Handling & Compliance: Process guest payments accurately, follow cash handling procedures, report gratuities appropriately, and comply with all ABC Board requirements related to alcohol service.
Side Work & Support Duties: Complete assigned side work including restocking supplies, polishing service items, and assisting team members as needed.