The purpose of this classification is to welcome guests at Mahr Park Arboretum.
Requirements
Must be knowledgeable with Laptop, iPad, printer, copier, email, proper phone communications.
Effective oral communication and writing skills.
Ability to interact with guests and staff on a professional basis
Must be a minimum of 18 years old
Ability to work a flexible schedule, including but not limited to late nights, weekends and select holidays
Dependable, punctual, reliable, professional and neat in appearance
While performing these duties, the employee is regularly required to stand and/or walk for extended periods of time which may include stairs.
Employee must be able to use hands and arms to reach and/or handle and occasionally lift or more objects weighing up to twenty-five (25) pounds.
Employee must be able to communicate with and understand guests, clients and employees.
Responsibilities
Greeting and interacting with park visitors in a positive and customer-based focus, answer questions clearly, be open to feedback from visitors, and approach and speak to guests as appropriate.
Open and close facilities.
Make transactions by accepting payments via cash, credit card and checks for all rentals and giftshop/pro-shop items and make record of all transactions as needed.
Assist with Events, programs, special activities set-up, take-down, event duration monitoring.
Monitor and remain in assigned areas; report any issues or repair needs and notify Park Director of all necessary updates or conditions.
Collaborate with all Park staff as needed.
Have knowledge of all park rules and regulations, Mahr history, park layout and directional maps, including facility’s, trails, waterways restrooms and exits.
Assist Park Director with a variety of office assistant tasks (paperwork, errands, filing, etc.)
Assist in newsletters, promotional material, and social media.
Watering plants and minor trash, limb collection around facilities.
Inform Park Director of developing problems.
Respond in a quick and professional manner to incidents.
Be aware of all special functions or activities that occur during the event.
Keeping track of number of visitors and other Welcome Center/Park specifics.
Cleaning will be performed daily- will include any park facility, restroom, outdoor space as needed and assigned by Park Director.
Stocking and maintaining inventory list of what is needed.