PT Seasonal Membership and Visitor Services Associate
About The Position
Working at the National Baseball Hall of Fame is a career experience unlike any other. Every member of our team is a steward of the game’s history. Our mission is simple - we preserve history, honor excellence and connect generations. These six words define our commitment to giving fans and visitors a home to celebrate the game and its history, honor the all-time greats, and make memories that will last a lifetime. To best fulfill our mission we prioritize people, and that starts with our own team. We deeply value and support our dedicated team members. We provide a respectful and inclusive workplace. We work to foster connection, grow and cultivate talent, and provide flexibility to best support the health and well-being of our staff – all while having fun along the way. If you are a baseball fan, a fan of museums, a student of history, love arts and culture, or someone who appreciates the unique connections that sports can create, this could be the team for you! The National Baseball Hall of Fame and Museum opened its doors for the first time on June 12, 1939, and has grown to become one of the country's most popular destinations. The Hall of Fame is the home of the game’s treasures, where the magic of baseball’s stories and legends are passed on from generation to generation. This position will directly support Visitor Services and Membership by providing outstanding customer service to visitors and members throughout the museum. This will include working on the Museum floor, in the box office and in the membership office.
Requirements
- High School Diploma Required
- Ability to provide exceptional customer service
- Ability to follow written and verbal instructions
- Ability to work independently and as part of a team
- Ability to use a computer and perform basic clerical tasks
- Ability to work a flexible schedule that includes evenings, weekends, and holidays
- Genuine interest or enthusiasm for baseball
Nice To Haves
- Museum or other non-profit experience preferred
Responsibilities
- Provide customer service by assisting visitors throughout the Museum, box office, membership office and museum information desk
- Greet and interact with members and visitors to enhance their experience in the Museum
- Respond to in-person, phone, and email inquiries from visitors and members with accurate information about the Museum, exhibits, programs and services
- Provide support and staffing for special events and facility rentals
- Complete general clerical work including answering phones, opening mail, filing, etc.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
