Seasonal Guest Experience Host- Retail/Food & Beverage

Madame Tussauds • New York, NY

2d • $18

About The Position

Step into the spotlight and bring the fun to life! 🎬
At Madame Tussauds New York, you don’t just clock in — you join a world of glitz, glam, and unforgettable memories! From welcoming guests onto the red carpet to serving up tasty treats that fuel their star-studded adventures, every day here is packed with energy, excitement, and smiles.
We’re looking for enthusiastic, outgoing, and fun-loving team players to join our Admissions & Food and Beverage Team! Whether you’re scanning tickets, managing lines, or serving delicious snacks, you’ll be part of the magic that makes every guest’s visit one to remember.

Requirements

• 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication and listening skills with both team members and guests.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

• Be the ultimate red-carpet greeter — welcome guests with your best smile and big personality!
• Help guests with tickets, admissions, and general info — making sure their experience starts with a bang.
• Serve up food, drinks, and fun — ensuring every order is quick, friendly, and full of positive vibes.
• Keep our dining and admissions areas sparkling clean and photo-ready at all times.
• Maximize the fun (and the sales!) — help guests discover souvenirs, snacks, and upgrades.
• Keep the magic moving by assisting with crowd flow, guest questions, and operational needs.
• Follow health, safety, and food handling standards — because safe fun is the best kind of fun!

Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees