Seasonal Group Operations Coordinator

Aramark • Phoenix, AZ

7d • Hybrid

About The Position

The Seasonal Group Operations Coordinator is responsible for providing administrative support to Aramark Destinations' Commercial Sales Team.  This role is heavily involved in data entry, attention to detail, juggling multiple tasks at a time and managing deadlines effectively. 
The position is remote, but does require occassional work in the Phoenix office.  The position ends on September 30, 2026.

Requirements

• A high school diploma or GED equivalent is required. 
• Tech savvy skills are required with a strong ability to effectively utilize Microsoft Office Suite, including OneNote, Outlook, and Excel.
• Must have excellent oral and written communication skills as well as fluency in written and spoken English language. 
• Ability to work autonomously without direct supervision.
• Must have a dedicated work space with a quiet area that is free of interruptions and has fast internet connectivity. A laptop and credit card reader will be provided for use during the course of the employment period.
• Ability to think critically and use of deductive reasoning skills is required.
• Experience with accounting and heavy data entry with attention to detail is critical with this role.
• Demonstrates outstanding habits of dependability and attendance.
• The ideal candidate will reside in the greater Phoenix metro area and must be able to reliably commute to 1661 E. Camelback Road, Phoenix, Arizona for training. 

Nice To Haves

• Experience using reservation systems a plus.
• Previous experience and/or desire to work in hotel and tourism industry preferable.

Responsibilities

• Develop knowledge of hotel property management system (PAR Springer Miller aka SMS).
• Understand how to navigate Microsoft Teams and Outlook, including shared inboxes.
• Follow extensive step-by-step procedures for efficiency and streamlined operations. 
• Enter rooming lists and booking details for group arrivals, update passenger counts for meals and activities. Reconfirm group services with Tour Directiors prior to group arrival.
• Issue invoices and process payments for group reservations; merge templates and provide accurate and concise receipts.
• Email etiquette with professionalism and proper grammar is imperative. 
• Attend multiple property/reservations meetings (virtual) to review upcoming group arrival details. Must be comfortable speaking to a small group of co-workers about current tasks in a live, virtual setting.
• Must be able to work efficiently and be prepared to help wherever needed.
• Additional tasks as assigned by the Commercial Sales Team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED