Under supervision of the Retail Manager, Assistant Retail Manager, Supervisor and Director of Operations the Gift Shop Cashier is responsible for providing excellent customer service, efficiently processing sales transactions, handling cash and credit card payments accurately, and maintaining a welcoming and organized store environment. This role ensures a positive shopping experience for all customers while supporting the overall success of the gift shop. Operations: Provide friendly and efficient customer service in the retail shop, assist with product inquiries, and accurately process purchases at the register. Ensure the gift shop and work areas are kept clean, well-organized, and visually appealing to enhance the customer shopping experience. Responsible for all cash and credit card transactions. Assist with stocking, organizing, and pricing merchandise to ensure shelves are well-maintained and products are displayed effectively. Be familiar with opening and closing procedures and provide support as needed or when scheduled. Accurately count and reconcile opening and closing cash balances with daily sales totals. Required to self-motivate to accomplish daily functions without prompting. Attends staff meetings to ensure communication among Managers and co-workers regarding operations and activities. Communicates inventory of levels and operational needs to management. Customer Service: Provide friendly and efficient customer service in the retail shop, assist with product inquiries, and accurately process purchases at the register. Responsible for interacting directly with guests, including promptly and appropriately handling guest inquiries and concerns. Team Support: Provide coverage for colleagues during lunches and breaks as needed to ensure smooth operations. Responsible for helping train and coach the retail shop personnel with sales techniques and develop teamwork when instructed to. Support co-workers in accordance with policy and procedures related to the operations of stations. Maintains a good communication with co-workers and maintains a positive and professional work environment. Compliance & Policies: Performs other duties as required. Responsible for performing opening and closing tasks. Must wear complete uniform including name tag. Must follow all policies and procedures in accordance with the Employee Handbook.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees