About The Position

The Seasonal Administrative Support Colleague (SASC) supports the General Manager (GM) and the Colleague/Customer Experience, executes store administrative functions and supports the People Strategy. The SASC is both customer and colleague facing and has responsibility for providing a great customer experience and delivering high touch organization and communication skills that support total store and HR initiatives and functions.

Requirements

  • Candidates with a High School Diploma or equivalent are encouraged to apply
  • 1-2 years related experience
  • Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
  • Ability to effectively plan and execute strategies
  • Ability to monitor and maneuver workflow to achieve priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders
  • Frequent use of computers and other office equipment
  • Requires close vision, color vision, and ability to adjust focus
  • Frequently lift/move up to 25lbs.

Responsibilities

  • Supports the General Manager (GM) and the Customer Experience
  • Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority. Service customers who visit the Executive Office / Store Manager office for assistance.
  • Respond and address customer concerns quickly
  • Floor present as needed to support store
  • Supports Store Administrative Functions
  • Support Cash Office functions
  • Assist GM and ASCs as needed
  • Supports the People Strategy
  • Assists store management in sourcing applicants through online resources and in-store referral program
  • Oversees candidate management process including recruiting, hiring, candidate correspondence, and coordination of onboarding
  • Retains documents through Imaging Documenting System and in-store hires

Benefits

  • Performance and Referral bonus opportunities
  • Sales commissions
  • Merchandise discounts
  • An inclusive, challenging, and refreshingly fun work environment
  • Empowerment to perform impactful work with tangible results
  • Employee Assistance Program (mental health and financial literacy resources)
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

General Merchandise Retailers

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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