SE Summer Programs/Commencement Assistant Manager

University of Richmond

4d • $13 • Onsite

About The Position

JOB SUMMARY: During the end of Spring Semester and the Summer months, the University hosts and support large scale events` and an array of conferences and summer camps for over 8,000 guests. We strive to provide consistent high-level services from May through the beginning of August. We are known for courteous, friendly, and competent service as well as unparalleled facilities. In order to help facilitate these programs, our office is seeking to employ students that have strong initiative, excellent decision-making and problem-solving skills, the ability to provide remarkable customer service, and can work both independently and as part of a team at times without direct supervision. Students will be directly involved with all elements of event planning and execution including: Pre-event planning Prompt communication Event check-in & out Housing preparation Catering & dining logistics Meeting space arrangements A/V Staff & Equipment Visitor parking passes Event schedules Students will serve as representatives for the University, and they must be friendly and committed to excellent service and group work concepts. Each manager should expect to make numerous contacts across campus with staff and faculty in many departments. In addition, our clients expect to work with students and look forward to the experience. SPECIFIC DUTIES: Serve as a resource for clients and guests by providing information, direction, and answers in a courteous and timely manner. Be aware of the event schedule and of which groups are on campus including their schedule, housing, catering, and meeting needs. Perform duties necessary to maintain camp and conference programming. Perform duties necessary to support Commencement ceremonies. Expect a rotating schedule based on camp and conference needs: Each day is different; student managers should be comfortable with a changing work environment. Managers will be scheduled for overnight on-call shifts to address camp and conference needs. When scheduled for this shift, managers must remain within a five-mile radius of their on-campus residence and answer all phone calls. Student managers are considered essential personnel during campus emergencies. Assume responsibility for keys and access cards to University locations. Prepare for arrival of guests by organizing keys, access cards, and parking passes as well as by performing residence hall and meeting room inspections. Assist with registration by directing guests, monitoring traffic, and answering questions. Student managers are responsible for the placement of directional signage on campus 12 hours prior to each program’s start time. Answer the office telephone and cell phone; monitor emails; reply to all inquiries as well as take and deliver guest emergency messages. Attend staff meetings. Report to Camps and Conferences administration.

Requirements

• Be enrolled at the University of Richmond
• Have a demonstrated strong work ethic
• Ability to meet deadlines and the ability to ask for help when needed
• Have a comprehensive knowledge of campus and location of facilities and points of interest
• Strong interpersonal skills; written and verbal communication
• Valid driving record
• Knowledge of MS Office computer applications
• Cannot hold another job or attend summer school sessions.
• Student managers are expected to reside on campus during the entire time Camps and Conferences are in operation.

Responsibilities

• Serve as a resource for clients and guests by providing information, direction, and answers in a courteous and timely manner.
• Be aware of the event schedule and of which groups are on campus including their schedule, housing, catering, and meeting needs.
• Perform duties necessary to maintain camp and conference programming.
• Perform duties necessary to support Commencement ceremonies.
• Expect a rotating schedule based on camp and conference needs
• Managers will be scheduled for overnight on-call shifts to address camp and conference needs.
• Student managers are considered essential personnel during campus emergencies.
• Assume responsibility for keys and access cards to University locations.
• Prepare for arrival of guests by organizing keys, access cards, and parking passes as well as by performing residence hall and meeting room inspections.
• Assist with registration by directing guests, monitoring traffic, and answering questions.
• Student managers are responsible for the placement of directional signage on campus 12 hours prior to each program’s start time.
• Answer the office telephone and cell phone; monitor emails; reply to all inquiries as well as take and deliver guest emergency messages.
• Attend staff meetings.
• Report to Camps and Conferences administration.

Benefits

• Room and board are provided in addition to a competitive hourly rate.
• If Assistant Managers are able to work the week May5th-May11th they will receive a $200.00 dining dollar allotment in addition to their hourly rate of $13.00/hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed