SDR Manager

Skai•New York, NY

1d•$115,000 - $125,000•Hybrid

About The Position

Skai (formerly Kenshoo) is looking for the best and brightest to join our rapidly growing team. We’re proud of our industry-leading digital marketing software — but even prouder of the people behind it. That’s where you come in. We’re hiring a driven, modern SDR Manager to lead and scale our Sales Development team. This is a frontline leadership role for someone ready to step up — part coach, part operator, part builder. You’ll develop a high-performing team that consistently generates qualified pipeline, while embedding AI-powered workflows, signal-based targeting, and modern outbound into everything they do. Reporting to the CMO, you’ll sit at the intersection of Sales, Marketing, and GTM — turning strategy into execution and ensuring the team is focused on the right accounts, signals, and moments.

Requirements

3–5 years in B2B sales development, with some leadership experience (formal or informal) and a clear readiness to step into a management role
Proven track record of building or improving SDR performance against pipeline targets in a SaaS environment
Strong coaching ability — you know how to break down calls, improve messaging, and develop reps over time
Hands-on experience with CRM and engagement tools (e.g., Salesforce, Outreach, Salesloft, LinkedIn Sales Navigator, dialers)
Familiarity with modern GTM and AI tools (e.g., enrichment platforms, intent data, sequencing tools, AI-assisted writing/research)
Highly organized with strong operational discipline and attention to detail
Analytical mindset — able to interpret performance data and prioritize the highest-impact improvements
Collaborative and proactive, with the ability to work cross-functionally across Sales, Marketing, and RevOps

Responsibilities

Lead, coach, and develop a team of three SDRs to exceed pipeline and meeting targets
Run a strong coaching cadence (1:1s, call reviews, role plays) to continuously raise performance
Ensure consistent SDR ways of working while delivering individualized, targeted coaching to maximize each rep’s performance
Build playbooks, sequences, and messaging aligned to ICP, personas, and GTM priorities
Own onboarding and ramp to accelerate time-to-productivity
Drive execution across inbound, outbound, and signal-based workflows
Translate GTM strategy and marketing campaigns into clear SDR plays, SLAs, and follow-up workflows
Partner with Marketing, GTME, and RevOps on targeting, prioritization, and coverage
Maintain strong CRM and tool hygiene across routing, tracking, and reporting
Optimize lead flow and territories so SDRs focus on highest-value opportunities
Act as the voice of the SDR team, feeding back on campaigns, messaging, and signals
Embed AI tools and signal-based workflows into daily execution
Test and refine outbound strategies, messaging, and targeting
Balance automation with personalization to drive scale and quality
Track performance across key metrics and turn insights into coaching and improvements