Scrum Master

PNC•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX, Houston, TX or Pittsburgh, PA. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The role will work within Home Lending Originations will work with crews that solve for business problems related to First Mortgage and Home Equity products. The Scrum Master will partner with a minimum of two crews. The Scrum Master will guide the crews to follow agile practices and help with ceremonies. Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices. Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework. Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders. Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities. Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Agile Development
Coaching Others
Conflict Management
Design Thinking
Group Facilitation
Interpersonal Relationships
IT Standards, Procedures & Policies
Listening
Planning and Organizing
Problem Solving
University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree

Nice To Haves

Agile Methodology
Coaching
Collaboration
Conflict Resolution
Customer Solutions
Information Management
Organizational Analysis
Product Lifecycle Management (PLM)
Program Administration
Scrum
Software Testing
Certifications

Responsibilities

Facilitate ceremonies, such as daily stand ups, retros and demonstrations of product output.
Coaching crews in Agile@PNC methodologies.
Escalate to appropriate resource when issues occur
Collaborate with any vendor partners on planning and escalations.
Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.
Ensures team adherence to Agile principles.
Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk.
Tracks and communicates the overall team progress providing visibility to stakeholders.
Serves as a filter to remove impediments to progress as identified by the team.
Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service