Scrum Master

Aires•Pittsburgh, PA

35d•Hybrid

About The Position

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. Aires' Innovative Technologies team is creating solutions that mobilize the modern workforce. Our technology enables our customer services teams, our clients, and their employees, as well as our partners to deliver exceptional, industry-leading services. We Have… An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development A comprehensive benefits package, including a 401K match Hybrid work environment – Candidate must be local to Pittsburgh. Relocation assistance is not provided. An excellent career opportunity is available for a Software Scrum Master reporting to the Aires Pittsburgh, PA office. We are crafting the next generation of digital mobility management tools and looking for a Scrum Master who works side-by-side with R&D, Engineering, UX, Design, QA, Documentation, Support, Training, Solution Architecture, and Sales to build software products that solve user pain points and that work for the business. You might be right for this role if: You’re a critical thinker, willing to listen carefully, unafraid to ask probing questions, have a knack for attention to details and able to identify the end user needs and articulate to the technical team You thrive in a fast-paced environment, comfortable managing multiple initiatives, capable of consistently achieving results on time, to spec, within budget, able to prioritize and execute tasks under pressure You’re always learning, seeking to expand your knowledge of business, process, people, and technology You are consistent and process oriented, understanding that this approach is what sets up both you and your documentation for success throughout the lifecycle of a product You love working in a team-oriented collaborative environment This is a full-time position at our corporate office in Pittsburgh, PA (Robinson Township), reporting to Director of Product Management and Design at Aires

Requirements

Bachelor’s degree in business, Engineering, IT, or technology disciplines required master's degree preferred
Minimum of 4-6 years of Scrum Master/Project Manager experience
Knowledge of SaFe (SAFe 6 Certification as Scrum Master)
Experience in an Agile Software Development environment
Experience with Agile tools (Jira, Confluence, Sharepoint)
Demonstrated success working in a highly collaborative, distributed environment, with a track record of accomplishments with measurable business impact
Strong sense of personal accountability and courage to suggest changing how we work.
Proven aptitude to learn quickly and improve processes.
Ability to negotiate, influence, and collaborate to build successful relationships.
Well versed and experienced with software development lifecycle
Excellent communication – written and verbal – and the ability to modulate your communication appropriately for a broad range of audiences (senior leadership to development teams)
Proven experience building trust and collaborating with cross-functional partners to achieve a common objective
Proven track record to work autonomously while also taking ownership for actions and results
Expert in using MS Office products, and with ability to learn and grasp complex proprietary software solutions

Nice To Haves

Excellent customer service and administrative skills
Demonstrated ability to manage multiple competing tasks
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.

Responsibilities

Manage multiple Agile Product Teams operating in SAFe Agile model to deliver successful IT solutions on a timely manner
Ensure Agile/Scrum concepts and principles are adhered to by the product team and be able to be a voice of reason and authority; Focus on Minimal Viable Product (MVP) and iterative, incremental delivery
Facilitates all agile events as requested or needed; Ensure the product teams are fully functional and productive
Capture and report agile team metrics, track progress, recommend and implement remedial actions, as needed
Drive Iteration Planning and SoS (Scrum Of Scrum) meetings along with Product Owners and Agile Teams
Ensure compliance and regulatory documentation are created and maintained for various internal and external quality audits
Remove impediments / blockers, shield the team from external interferences, and enable collaboration across all roles
Plan, communicate, get approvals and manage the new software releases of downtime and no down time type
Create, Manage, Maintain and Publish the SDLC (Software Lifecycle Development) and PDLC (Product Development Lifecycle) processes and procedures for quality system audits and accreditations
Be transparent and develop trust with teams and stakeholders
Leverage agile team metrics for continuous improvements
Understand backlog tracking, burndown metrics, velocity, value measurement
Demonstrated experience planning and executing delivery of complex applications
Strong agile/scrum competencies and skills
Strong verbal and written communication skills and the ability to collaborate effectively with team members and partners
Strong sense of personal accountability and courage to suggest changing how we work
Proven aptitude to learn quickly and improve processes
Ability to negotiate, influence, and collaborate to build successful relationships
Demonstrating skill in full SDLC delivery across a multitude of delivery methodologies like Waterfall, Iterative, Agile, etc.