Scrum Master - Marketing Communication & Digital Marketing

Becton Dickinson Medical Devices•Milpitas, CA

1d•Onsite

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. About the role: In this role you will partner with the product owner on projects, and the overall cross-functional team, to support the successful global launch of a key initiative for bdbiosciences.com. You will lead projects aimed at improving customer experience through the eBusiness channel including web, e-commerce, B2B, punchout and other digital channels. You will also support the team that leads multiple related but distinct projects, with members of marketing, IT, shared services (legal, regulatory, etc.), and external vendors to ensure seamless execution of all phases through launch.

Requirements

Bachelor’s degree in computer science, Engineering, Information Systems, or related field
First or second level Scrum Master (CSM, ACSM, PSM I/II) or Certified Scrum Professional (CSP)
At least 4 years of experience in technical project management, program management, or related technical roles
Expert-level knowledge of JIRA and Confluence, with the ability to customize them based on project needs
Experience working with Agile, Scrum, or Kanban methodologies.
Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement.
Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing hurdles / obstacles.
Proven a track record of overcoming project crisis.
Ability to lead cross-functional leadership in a global, fast-paced, matrix organization.
Strong analytical and problem-solving skills.

Nice To Haves

Ecommerce experience highly preferred
Technical knowledge preferred

Responsibilities

Works with product owner and other functional leaders to ensure the appropriate core team resources and the external strategic partners are committed to the projects and supply to the expected levels.
Develops detailed program/project execution plan, and manages implementation processes including financials, progress tracking, metrics, monitoring change control process, testing, release to production and on-time delivery within budget constraints.
Provides overall communication and works with all areas affected by the program/project.
Drives the team to project completion ensuring that we are creating best-in-class product and service experiences.
Coordinates cross-team dependencies or participate in Scrum of Scrums, if applicable.
Provides regular status updates, dashboards, and reports to leadership.
Improves project workflows, documentation, and team productivity.
Identifies opportunities for automation, process optimization, and better team coordination.
Facilitates all scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective.
Ensures Scrum events are efficient, valuable and time-boxed.
Facilitates coordinate and track UAT for major enhancements and projects.
Builds a safe and trustful environment with an emphasis on problem-solving and psychological safety.