Scrum Master

Regions Bank•Hoover, AL

10d•Onsite

About The Position

At Regions, the Scrum Master serves as a facilitator and Agile coach for up to two development teams. This position provides leadership helping the Agile teams adhere to the rules of Scrum, applies the practices and principles of SAFe (Scaled Agile Framework for Enterprise), and works within and outside the team to remove impediments. This position creates and fosters an environment of transparency and continuous improvement by proactively communicating with the team, management, and outside stakeholders.

Requirements

Bachelor's degree or equivalent work experience
Six (6) years of relevant business/development support, user story creation, writing, and estimation
Experience with of Agile and/or SCRUM
Experience communicating technical information to a non-technical audience
First Level Scrum Master certification (CSM, PSM I) and/or SAFe Practitioner certification

Nice To Haves

Six (6) years of Project Management experience preferably in Information Technology
Extensive Agile and/or Scrum experience; Second level Scrum Master certification (CSP, PSM II) and/or SAFe Advanced Scrum Master certification
Experience in the Scrum Master role for six (6) years for a software development team diligently applying Scrum principles, practices, and theory
Knowledge of other Agile approaches such as XP, Kanban, Crystal, FDD, etc.
Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
Working knowledge of SAFe
Experience as a Team Leader and coaching, training, or developing teams
Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Knowledge of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, Retrospective formats, handling of bugs, etc.)
Strong collaboration, facilitation, and conflict management skills
Experience with Jira, Confluence, and Azure DevOps is a plus
Ability to define and track Agile metrics (e.g., velocity, cycle time, team health) and use them to drive continuous improvement
Experience facilitating cross-team dependencies and participating in PI Planning and Scrum of Scrums
Strong coaching skills to support team members, Product Owners, and stakeholders in Agile mindset and practices
Familiarity with SQL for querying Agile metrics or supporting data-driven retrospectives and reporting is a plus
Familiarity with enterprise document content and storage applications is a plus

Responsibilities

Focuses the Agile team on delivering planned value
Ensures the team(s) achieve their stated objectives by reinforcing SAFe framework and Scrum principles, keeping the team focused on their goals, and facilitating all standard ceremonies
Guides the team and organization on how to use Agile/Scrum practices and values
Guides the team on how to get the most out of self-organization
Guides the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
Facilitates getting the work done
Addresses and eliminates impediments beyond the team’s authority or items that require support from other teams
Guides the team to remove impediments by finding the right personnel to remove the impediment
Builds an environment of continuous improvement and encourages a healthy intra-team dynamic by facilitating team retrospectives, coaching team on problem solving and conflict resolution, and escalating issues when necessary
Facilitates discussion, decision making, and conflict resolution
Coordinates with other teams (DevOps, System Teams, Shared Services and other Scrum Masters) passing information to others and back to the team as needed
Assists with internal and external communication, improving transparency, and radiating information
Supports and educates the Product Owner, especially with respect to maintenance and work on the product backlog
Guides the team through estimating and forecasting