Scrum Master Lead

KFC•Irvine, CA

4d•Hybrid

About The Position

The Scrum Master (Loyalty & Third-Party Delivery) is responsible for enhancing Agile maturity within teams by providing hands-on support and teaching best practices to cultivate an Agile mindset. This role includes supporting cross-functional forums and ensuring appropriate visibility to roadblocks. Taco Bell’s Digital innovation teams (squads) will embark on the process of agile testing and learn to quickly capture value from high-impact, high-feasibility efforts, using insights from customer analytics to determine how to create engaging experiences and offers across the customer lifecycle. The Scrum Master (Loyalty & Third-Party Delivery) will report to the Director, Digital Commerce Program Management.

Requirements

Bachelor’s Degree with 6+ years relevant work experience with Agile teams
Currently certified as a Scrum Master. Additional certifications in Scrum, SAFe, or Lean is a plus”
Proficient in using Jira Software, Confluence, or Monday.com for managing Agile projects
Excellent communication, capable of conveying information clearly and promptly with technical and non-technical teams
Strong problem-solving, organizational and analytical skills, with the ability to coach and mentor at any level
Assertive and authoritative in aligning teams with Agile methodologies
Fail-fast mentality of testing & learning
Detail-oriented, pushes to understand detail to assess dependencies / risks / blockers

Responsibilities

Drive collaboration processes and tools for effective prioritization and delivery of committed work
Implement mechanisms for continuous improvement, fostering experimentation and innovation to enhance processes, tools, and delivery methodologies
Support Loyalty and 3PD teams by facilitating team meetings to effectively prioritize work within the Loyalty/3PD squads, ensuring effective visibility and prioritization to drive successful program and test execution.
Proactively identify and address risks and issues, implement mitigation strategies, and maintain clear communication with stakeholders regarding delivery plans and potential risks
Facilitate a trusting and safe environment where problems can be raised by being accountable & transparent. If needed, willing to call out possible issues or blockers
Identify opportunities to strengthen the understanding of Agile concepts, principles, and practices
Partner closely with Product Owners to maintain a healthy and prioritized backlog, ensuring stories are well-defined, value-driven, and aligned to quarterly goals.
Collaborate with other Scrum Masters and Agile Coaches to share best practices, address challenges, and promote a unified approach to Agile implementation across teams

Benefits

Hybrid work schedule and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash,
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Tuition reimbursement and education benefits
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name