Scrum Master Extraordinaire – Lead & Inspire Teams

RTX • Austin, TX

3d • Remote

About The Position

Enterprise Services Applications seeks an experienced Scrum Master / Team Coach to support delivery execution within SAFe Agile Release Trains (ARTs) operating in an enterprise environment. This role resides within the Value Management Office (VMO) and supports both newly launching and established ARTs across Enterprise Services Applications, including rotational backfill within mature ARTs. The successful candidate will operate as a stabilizing delivery leader who strengthens execution discipline, flow predictability, and governance alignment in a compliance-aware environment.

Requirements

• Typically requires a University Degree and minimum of 3-5 years of relevant experience or an Advanced Degree and minimum 3 years of relevant experience.
• Demonstrated experience as a Scrum Master or Team Coach.
• Experience working with Product Owners and delivery teams in Agile environments.
• Ability to communicate effectively with enterprise-level Digital Technology (DT) organizations.

Nice To Haves

• Proven experience in SAFe Agile Release Trains, including launching, stabilizing, and scaling Agile team operations within enterprise environments.
• Strong expertise in Agile and Lean practices (Scrum, Kanban) with proficiency in enterprise Agile tooling (e.g. Jira, Confluence, SharePoint, ServiceNow).
• Skilled in facilitation, coaching, problem-solving, and fostering collaboration across teams, stakeholders, and vendors.
• Proven expertise in project management, including overseeing schedules, budgets, risk mitigation, and dependency management, while seamlessly integrating hybrid Agile-traditional methodologies to support high-impact Digital Technology initiatives.
• SAFe Scrum Master or Advanced Scrum Master certification (or intent to pursue) and the adaptability to support ART launches, migrations, and Agile transformations.

Responsibilities

• Facilitate and continuously improve Agile operating rhythms (Team Syncs, Iteration Planning, Iteration Reviews, and Retrospectives) to establish, stabilize, and mature delivery across newly launching and established ARTs.
• Actively manage team flow, predictability, and delivery hygiene within Program Increment (PI) cadences while maintaining transparency required for enterprise governance, audit, and compliance.
• Partner with Product Owners to maintain healthy, prioritized, and execution-ready Team Backlogs, coaching teams on backlog hygiene, WIP discipline, dependency management, and Definition of Done.
• Collaborate with RTEs, VMO leadership, peer Scrum Masters, and informal communities of practice to align priorities, manage dependencies, and collectively mature Agile execution across Enterprise Services Applications and RTX.
• Serve as a rotational Scrum Master / Team Coach to support ART growth, launches, and transition phases, ensuring execution stability during periods of change.
• Champion a culture of continuous improvement that measurably enhances predictability, quality, and sustainable pace.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees