School Support Field Technician- Onsite- Atlanta, GA
INFO ORIGIN INC•Atlanta, GA
•Onsite
About The Position
We are seeking a School Support Field Technician to provide on-site, first-line IT support for schools and administrative locations. This role supports teachers, staff, and students by troubleshooting hardware, software, and network issues.
Requirements
- 3+ years of IT field/desk-side support experience
- A+ Certification (Required)
- Strong troubleshooting skills (hardware, software, network)
- Experience with mobile devices (Chromebooks, iPads, macOS/iOS)
- Excellent communication and customer service skills
Nice To Haves
- Familiarity with ticketing systems (preferred)
- Education environment experience (plus)
Responsibilities
- Provide desk-side IT support and resolve support tickets
- Troubleshoot devices (Chromebooks, iPads, Windows, macOS)
- Maintain computer labs, carts, whiteboards, and AV equipment
- Support basic network and wireless issues
- Install updates, patches, and configure printers
- Track assets and document work in ticketing systems (Incident IQ)
- Collaborate with IT teams, school staff, and vendors
- Ensure test readiness and daily system functionality
- Support IT projects, deployments, and school events
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
