School Safety Staff

Phoenix Charter Academy • Chelsea, MA

9d

About The Position

The Opportunity Phoenix Charter Academy is seeking a School Safety Staff member to join our team in Chelsea. This position supports the daily safety and supervision needs of the school and helps ensure a safe, orderly, and welcoming environment for scholars, staff, and visitors. The School Safety Staff member works under the direction of school leadership and follows established safety procedures and protocols. This role is operational and implementation-focused, supporting consistent execution of school safety expect ations across the campus.

Requirements

• High school diploma or equivalent required
• At least one year of experience working with youth in a school, community-based, or youth-serving setting
• Ability to follow established protocols and directions from school leadership
• Strong interpersonal and communication skills, with the ability to build positive relationships with adolescents
• Ability to remain calm, professional, and solution-oriented in high-stress or urgent situations
• Commitment to cultural proficiency and working effectively across differences
• Ability to stand, walk, and supervise for extended periods during the school day

Nice To Haves

• Experience working with low-income communities and/or academically disconnected adolescents preferred

Responsibilities

• Carry out established school safety procedures and protocols as directed by school leadership
• Provide daily supervision of common areas, hallways, entrances, and outdoor spaces
• Support safe arrival, dismissal, transitions, lunch, and school events
• Build positive relationships with scholars and support behavior expectations using proactive and de-escalation strategies
• Respond to incidents calmly and appropriately, following established procedures and requesting support when necessary
• Communicate safety concerns, observations, and incidents to administrators in a timely manner
• Support visitor management and campus access procedures
• Collaborate with administrators, teachers, and support staff to maintain a safe and respectful school culture
• Model professionalism, consistency, and care in all interactions

Benefits

• We want you to be the best you can, so youll receive professional development, coaching, and the resources needed for you to succeed.
• An open, curious, and celebratory culture that embraces diversity as a leading asset and fosters equity and inclusion through affinity groups and continuous capacity building supported by our Racial, Justice, and Equity working group.
• Competitive market comp, medical, dental, vision, mental health, and wellness plans, a 403b, and employee perks such as longevity bonus and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED