School Receptionist and Office Assistant

Shu Ren International School•Berkeley, CA

31d•$21 - $24•Onsite

About The Position

As the School Receptionist & Office Assistant, you’ll play a key part in keeping our school running smoothly and creating a warm, welcoming environment for students, families, staff, and visitors. This role is ideal for someone who’s organized, proactive, and enjoys working with children and families. In addition to the responsibilities below, you'll pitch in on various tasks that support the day-to-day operations of our school. Please note that the School Receptionist & Office Assistant must be fluent in Mandarin Chinese.

Requirements

At least 2 years of administrative experience preferred
Written and spoken fluency in Mandarin highly preferred
Written and spoken fluency in English required
Knowledge or experience in educational settings is a plus
Bachelor’s degree preferred (or equivalent experience)
Authorized to work in the United States now and in the future
You are kind and compassionate: You are thoughtful in your interactions and you are great at putting families and students at ease.
You are an outstanding communicator: You have excellent written and verbal skills in English (Mandarin fluency a plus!)
You have amazing organizational skills: You have a talent for handling multiple tasks at the same time with extensive interruptions.
You love technology: You are savvy with computers, word processing, Gmail, Google Drive, databases and you love learning new technologies.
You have a can-do attitude: You see challenges as opportunities for growth.
You thrive in a collaborative work environment: You love being part of a team, you are flexible and adaptable and willing to help others as needed.

Responsibilities

Ensure desk and reception areas remain organized and welcoming
Manage incoming calls, make outgoing calls as necessary, and take accurate messages
Welcome and guide guests (parents, subs, afterschool staff) to their destinations or connect them with the appropriate staff members
Monitor check-in & out procedures; assist parents in Brightwheel user interface
Ensure sign-in/out procedures for visitors are enacted and followed
Respond to and triage emails to maintain efficient communication
Provide basic first aid to injured students and assist sick students with their needs as required, including contacting parents or emergency contacts for pick up if deemed necessary
Open and/or close the McGee gate as needed
Field simple queries and direct to the appropriate person
Maintain office supplies for front desk
Receive, sort, and deliver mail and packages
Assist with various administrative and clerical tasks, including drafting emails, and coordinating schedules and calendars that support school operations and the Head of School
Verify attendance through the Toddle system and track student tardies
Keep student and staff emergency information binders and forms updated
Assist with student records management by updating records, printing up emergency forms, updating student rosters, coordinating lunch registration
Assists with Enrichment Programs by creating student rosters, responding to program inquiries and communicating with parents
Submit maintenance requests to plant operations request system
Assist with social media posts for general school programs including enrichment
Assist with weekly communications to families and faculty
Edit and send out incident reports, and communicate with families
Assist Operations & Events Specialist with event logistics, including communications and supporting editing, proofing and printing event collateral
Coordinate parent contributions to events including setting schedules, using clear and consistent communication protocols
Assist with coordinating hospitality for staff and parent meetings and events