Office Assistant - Receptionist

NASA Federal Credit Union • Upper Marlboro, MD

1d • Onsite

About The Position

NASA Federal Credit Union is looking for an Office Assistant/Receptionist who will be located at our headquarters in Upper Marlboro, MD. This is a highly visible role and requires the incumbent to have excellent communication skills and experience in a front desk/reception role. This position is full time onsite. The person in this position will receive and welcome visitors, notify employees of visitors, and issue appropriate badges to visitors; assist with various Physical Security, and Retail Services assignments and projects, and communicate effectively to stakeholders inside and outside the organization both verbally and in writing.

Requirements

• One year of relevant experience
• High school diploma or GED required
• Experience with Microsoft Office and ability to use computer-based systems

Nice To Haves

• Experience with Symitar or other financial institution core account systems is preferred

Responsibilities

• Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
• Welcomes visitors, determines the nature of their business, issues badges, and maintains the visitor log.
• Maintains an awareness of activity in the parking lot and outside areas and notifies appropriate staff of unusual activity.
• Assists Retail Services with administrative duties, including mail and payment processing, scanning, and filing documents in electronic file storage systems.
• Assists Retail Services with new account application reviews.
• Assists with access control database management, employee access / identification badge issuance and authorized access privilege modifications.
• Processes returned mail service events in accordance with organization procedures.
• Performs other duties as assigned.

Benefits

• NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave and more.
• +Insurance coverage begins the 1st day of the month, following 30 days after hire date.
• 100% Credit Union-Paid
• Full-Time Employee Benefits (Includes all Part-Time benefits listed below)
• Health Insurance (Choice of two nationwide PPO plans)
• High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+
• Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
• Dental Insurance: Generous employer contribution toward premium+
• Vision Insurance: Generous employer contribution toward premium+
• Long-term Disability Insurance+
• Flexible Spending Medical Account (FSA)+
• Flexible Spending Dependent Care Account+
• Health Savings Account (HSA)+
• Voluntary Supplemental Life Insurance+
• Voluntary Dependent Life Insurance+
• Voluntary Short-term Disability Insurance+
• Part-Time Employee Benefits
• 401(k) with employer match up to 6% and immediate 100% vesting
• Gain Sharing Bonus (eligibility rules apply)
• Life Insurance/AD&D+
• Vacation Leave (excluding Outside Loan Officers)
• Sick and Safe Leave
• 11 Paid Holidays
• Education Assistance
• Employee Referral Bonus
• Credit Union Membership Eligible
• Employee Assistance Program+
• Identity Theft Protection (Additional fee to add family members)+
• Pet Health Insurance
• Employee Discount Program
• All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED