School Operations Manager

Primrose School of Stafford at Embrey Mill

14d•$65,000 - $75,000

About The Position

Primrose School of Stafford at Embrey Mill is seeking a School Operations Manager to partner with the Franchise Owners and School Executive Director to ensure our school operates with excellence—strong systems, smooth daily routines, and a welcoming experience for every family. Everything we do is centered on one priority: a great experience for our children, their families, and the community we serve. As the School Operations Manager, you will play a critical role in ensuring daily operations are consistent, organized, compliant, and family-friendly. This is an operations-first role that supports classroom success through strong systems, consistency, and organization.

Requirements

Strong organization, communication, and multitasking skills
Professional, service-minded, and calm under pressure
Comfortable building systems, checklists, and processes
Open to learning AI tools to improve efficiency and support school operations

Nice To Haves

Associate’s or Bachelor’s degree (Education, Business, or related field)
3+ years of experience in school operations, office management, childcare administration, or related roles
Experience with childcare management systems (such as Procare) is a plus

Responsibilities

Manage front office systems and daily operational workflows
Support scheduling logistics, coverage coordination, and time-off tracking
Maintain accurate records and operational reporting (including Procare)
Support billing and tuition processes, including family account follow-ups and payment coordination
Coordinate ordering, inventory, supplies, and vendor support
Maintain compliance with Virginia licensing requirements, Primrose standards, and safety regulations
Support enrollment operations by coordinating inquiries, tour scheduling, follow-ups, and onboarding paperwork
Help keep the school inspection-ready through organized documentation and processes