26-27 School Operations Coordinator

KIPP Team and Family • Newark, NJ

9d • $45,000 - $50,000

About The Position

Here' what you should know: As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Requirements

• Bilingual: Spanish (Highly Preferred)
• Excellent organizational and communication skills (both written and oral)
• High proficiency in Microsoft Office, Google Suite, and keyboarding
• Perform duties with a high degree of professionalism, customer-service, and positive energy
• Can work with a team on collaborative projects
• Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures
• Do whatever it takes to ensure our teachers and students have what they need to be successful
• Build strong relationships with and relate to a diverse population of students, families, colleagues, and community members
• Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

Nice To Haves

• Previous experience in a customer service-oriented role
• Previous experience in an educational or non-profit setting
• Proficiency in Spanish; may be considered a “must-have” depending on population served
• Bachelor's degree

Responsibilities

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.
• Administrative Support: Handle inquiries, assist with schoolwide communications, and manage office supplies.
• Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.
• Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.
• Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

Benefits

• Robust benefits that include medical, dental, and vision
• Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
• A school-issued laptop
• Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), as well as, allocated sick and personal days
• Up to 12 weeks 100% parental leave for primary caregivers
• Employer paid life insurance
• Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees