26-27 School Operations Coordinator

KIPP • Newark, NJ

2h • $45,000 - $50,000

About The Position

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Requirements

• Bilingual: Spanish (Highly Preferred)
• Excellent organizational and communication skills (both written and oral)
• High proficiency in Microsoft Office, Google Suite, and keyboarding
• Perform duties with a high degree of professionalism, customer-service, and positive energy
• Can work with a team on collaborative projects
• Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures
• Do whatever it takes to ensure our teachers and students have what they need to be successful
• Build strong relationships with and relate to a diverse population of students, families, colleagues, and community members
• Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

Nice To Haves

• Previous experience in a customer service-oriented role
• Previous experience in an educational or non-profit setting
• Proficiency in Spanish; may be considered a “must-have” depending on population served
• Bachelor's degree

Responsibilities

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.
• Administrative Support: Handle inquiries, assist with schoolwide communications, and manage office supplies.
• Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.
• Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.
• Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

Benefits

• Robust benefits that include medical, dental, and vision
• Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
• A school-issued laptop
• Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), as well as, allocated sick and personal days
• Up to 12 weeks 100% parental leave for primary caregivers
• Employer paid life insurance
• Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees