School Based Health Center Liaison

FIRST CHOICE PRIMARY CARE•Macon, GA

5d•Onsite

About The Position

The School-Based Health Center (SBHC) Liaison plays a critical role in connecting families, schools, and First Choice Primary Care (FCPC) services to ensure students receive timely access to healthcare. The Liaison is responsible for working collaboratively with school staff to obtain parental consents for SBHC services, assist parents with applying for public assistance programs, and promote awareness of available health and social services. This position requires on-site presence at three elementary schools, light travel between locations, and occasional weekend or evening participation in outreach events.

Requirements

Minimum of a high school diploma or GED; some college preferred.
At least two (2) years of customer service or community-facing experience.
Strong interpersonal skills and ability to work with families of diverse backgrounds.
Effective communication and relationship-building skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based applications.
Ability to work independently, prioritize tasks, and manage multiple responsibilities.
Must be able to lift of up to 50 lbs. and travel between FCPC offices and school sites.
Availability for occasional evenings and weekends for outreach events.

Responsibilities

Partner with school staff to obtain parental consent forms for SBHC services.
Attend school events and parent engagement activities to promote SBHC services.
Escort students to and from the SBHC when appointments are scheduled.
Maintain a presence at each school to stay informed on relevant activities and needs.
Collaborate with school and community partners to support student and family well-being.
Develop strategic outreach plans in coordination with health center leadership.
Build and maintain partnerships with agencies addressing food insecurity, housing, and healthcare.
Cultivate relationships with school personnel, churches, service providers, and community groups
Represent FCPC at community outreach events.
Assist families with applications for SNAP, Medicaid, WIC, TANF, and Childcare through Georgia Gateway.
Conduct needs assessments and connects clients to appropriate community resources.
Manage referrals from FCPC providers and follow up on outcomes and support needs.
Maintain accurate documentation and follow-up records.
Complete Gateway training and maintain up-to-date knowledge of eligibility requirements.
Help uninsured individuals apply for subsidized or free health insurance (Marketplace, Medicaid, CHIP).
Educate clients about health coverage options and assist with renewals.
Distribute outreach materials and promote coverage awareness.
Participate in and organize outreach events to support enrollment efforts.
Collaborate with local partners to expand awareness and increase referrals.
Complete all required training and participate in webinars and development opportunities.
Track and report outreach, enrollment, and satisfaction data as required.
Assist in the development and implementation of organizational outreach and enrollment initiatives.
Ensure all conversations and documents are handled in a secure and confidential manner.
Comply with HIPAA and all privacy standards related to personal and health data.
Establish secure systems for storing and accessing sensitive information.
Perform additional duties as assigned by the Director of Outreach.