School Based Coordinator

MedCura Health•Stone Mountain, GA

About The Position

We are seeking a highly organized and customer-focused School Based Coordinator to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Requirements

High school diploma or equivalent.
Knowledge of the communities being served, community resources, and external health and social systems.
Ability to maintain and build new partnerships with local community resources.
Ability to be a connector, identify direct contacts within organizations, and foster positive relationships to enhance trust within the care coordination process.
Ability to nurture relationships and communicate directly with students of all ages.
Experience working with diverse populations including students, families, community organizations, and other populations.
Use effective messages to support school-based health center enrollment and utilization of services.
Work as a team member and manage conflict.
Experience navigating multiple systems: health care, schools, and community.
Manages time effectively and balances competing priorities.
Collaborative nature, problem-solver, flexible mindset.
Ability to maintain current resource inventory and identify appropriate resources based on student and family needs.

Responsibilities

Work as part of the SBHC team with students, parents/guardians, school health staff, and community organizations to implement a written care plan that includes a health summary and action plan.
Support the coordination of care management through scheduling, referrals, and follow-ups.
Track the progress and completion of assessments and ordered tests and report to clinical team as appropriate.
Help students and parents/guardians navigate multiple systems across health, educational, and community settings (e.g., consents, privacy and data protocols, and health insurance).
Use health information technology and data to proactively track effective delivery and continuous monitoring of care coordination.
Assist in data collection and utilization efforts, mainly focusing on using electronic records or other health technology to collect data that support the health and education connection.
Recognize students and families’ cultural and language assets and works to actively address and support their needs.
Build and maintain trusting relationships with students and their families, assessing strengths and incorporating them into the care plan.
Build and maintain trusting relationships with school leadership and staff, the federally qualified health center, school-based health center staff and community members.
Recognize students and families’ cultural and language assets and works to actively address and support their needs.
Participate in school, school-based health center, federally qualified health center and community events to enhance awareness and utilization of school-based health center and care coordination activities.
Communicate effectively to align with the expectations of students and their families.
Ensure transparent data sharing under appropriate permissions with students, families, school staff, and other relevant stakeholders (e.g., participating in relevant school meetings, such as Individualized Education Plan (IEP) meetings and attendance meetings, where students' health is appropriate.)
Inform students and parents/guardians about health and social services (e.g., primary care, mental and behavioral, vision, oral health, transportation, finances, and language).
Assist parents/guardians with paperwork and documentation, including forms, parental consent, insurance, reimbursements, and referrals.
Contribute to school-based health center compliance with care coordination documentation standards.