Scheels Cafe Assistant Lead

Scheels All Sports•Colorado Springs, CO

4d•$40,000

About The Position

The Cafe Assistant lead is responsible for customer service, managing ordering of food and supplies, as well as leading a crew of associates to accomplish Cafe tasks. This associate assists in providing leadership to other associates, ensuring customers are receiving superior customer experience, while upholding the expectations of cleanliness. SCHEELS offers flexible schedules, allowing associates to work with school and other work activities. Our customers deserve the best, and SCHEELS associates are empowered through training and support to provide and environment that makes SCHEELS one of the best environments to work in! Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Requirements

Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines

Nice To Haves

Prior experience in restaurant management is preferred.
The ideal candidate will have a high school education; 1-3 years of related experience or training; or equivalent combination of education and experience

Responsibilities

Assists in providing leadership to other associates, ensuring customers are receiving superior customer experience, while upholding the expectations of cleanliness, and meeting the culture that make SCHEELS one of the best places to work!
Assist in managing the ordering process for food and supplies for the Cafe
Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
Perform all Ginna’s restaurant functions, which may include deli line, barista, grill, ice cream, baked goods, fudge and other duties as assigned per Ginna’s Manager and Supervisors
Follow all food safety guidelines by State and Local Ordinances
Ensure all products are received and stored according to Standard Operating Guidelines
Assist in training all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
Ensure cash control and till management is followed according to Scheels Cashier Guidelines
Maintain working knowledge of Café recipes and prepared foods
Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
Ability to perform these operations using units of American money and weight measurements, volume and distance
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers and employees of the organization
Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
Prepare many different types of food, drinks and ingredients
Schedule: Must be flexible to work assigned schedule between 7 a.m. and 9 p.m., Monday through Saturday, and Sundays 10 a.m. to 6 p.m.. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours.