Scheduling Specialist (.9 FTE, General Surgery)
About The Position
Emplify by Gundersen Health is seeking a motivated individual with strong phone etiquette, excellent interpersonal and communication skills, and a high level of attention to detail. This role requires the ability to multitask effectively while providing exceptional service. The Scheduling Specialist works directly with patients and is responsible for accurately scheduling appointments. Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System, united in their mission to provide exceptional care to their communities. As a not-for-profit, patient-centered healthcare network, they have headquarters in Green Bay and La Crosse, Wisconsin. Their extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, they are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. It includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. The company emphasizes an employee-first culture, work-life balance, and career advancement & growth opportunities, inspiring employees to deliver world-class medical care and 'Love + Medicine'.
Requirements
- High School Diploma or equivalency
- 1 year experience in an office setting requiring customer service responsibilities
- Strong organization and communication skills
Nice To Haves
- Medical terminology and healthcare experience is a plus!
Responsibilities
- Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
- Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.
- Provide customer service to patients by helping schedule appointments
- accurately scheduling appointments
Benefits
- Starting pay of $17.54/hour + more for experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
- Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
- Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
- Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
- Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
