Scheduling Specialist - Phoenixville Urology

Tower HealthLimerick Township, PA
11h

About The Position

The Scheduling Specialist is responsible for arranging surgical procedures, post op appointments and therapy services, according to protocol, to meet the needs and availability of the patient, the physician and available OR time. They review patients demographic information, insurance and medical history, insuring accuracy. They coordinate and communicate changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of the physician's available OR time. Duties include scanning documents into EMR, maintaining surgery spreadsheet, reviewing preoperative and postoperative instructions, sending telephone encounters and communicating with the Authorization Specialist to obtain prior authorizations for procedures. Ensures operating room has necessary paperwork and special equipment for surgery if requested by the physician.

Requirements

  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
  • Relevant Experience
  • Collaborative Skills
  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Detail Oriented
  • Epic Proficiency
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Good Reasoning Skills
  • Keyboarding
  • Listening Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multitasking
  • Organizational Skills
  • Problem Solving Skills
  • Service Orientation
  • Strong Team Player

Responsibilities

  • Arranging surgical procedures, post op appointments and therapy services
  • Reviewing patients demographic information, insurance and medical history
  • Coordinating and communicating changes to existing schedule with appropriate departments/staff
  • Scanning documents into EMR
  • Maintaining surgery spreadsheet
  • Reviewing preoperative and postoperative instructions
  • Sending telephone encounters
  • Communicating with the Authorization Specialist to obtain prior authorizations for procedures
  • Ensuring operating room has necessary paperwork and special equipment for surgery
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