About The Position

Position Summary The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Requirements

  • High School Graduate or equivalent.
  • Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
  • One (1) year of clinical registration, scheduling or closely related experience required.

Responsibilities

  • Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
  • Accurately communicates prep information, arrival time and arrival location to patient.
  • Inputs and distributes charge management process on a daily basis.
  • Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Demonstrates in depth knowledge of ancillary departments.
  • Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
  • Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
  • Takes a proactive role in problem resolution
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