Scheduling Specialist - Phlebotomy

Mayo Career Site USRochester, MN
30d

About The Position

Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit. Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications. Maintains accurate and complete employee schedules. Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel. Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction. Demonstrates a positive and professional demeanor. Ability to work well with others, independently as well as in a team. Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making. Assists with training new employees on the electronic scheduling system. Additional projects and duties may be assigned by the leadership team.

Requirements

  • Knowledge of electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications
  • Skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making
  • Ability to work well with others, independently as well as in a team
  • Good customer relations and communication skills
  • Positive and professional demeanor

Responsibilities

  • Developing, finalizing, and posting employee schedules
  • Maintaining knowledge of electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications
  • Maintaining accurate and complete employee schedules
  • Troubleshooting and managing scheduling/staffing issues
  • Communicating information to appropriate personnel
  • Utilizing good customer relations and communication skills
  • Interacting with staff, leadership, and other health care professionals
  • Training new employees on the electronic scheduling system
  • Completing additional projects and duties assigned by the leadership team

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What This Job Offers

Job Type

Full-time

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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