Scheduling Specialist III: Medical Oncology Clinics
About The Position
The Scheduling Specialist III assists in the coordination of Patient Procedure/Surgical schedule, including the coordination of multiple, highly complex, appointments across multiple departments, programs and specialties. Responsibilities include insurance verification, assisting with the pre-authorization process and acting as a liaison between the providers and patient. Develops the master schedule for procedures and coordinates the entire case resource needs. Interacts directly with patients and works in a high call volume environment. Accurately schedules procedures, documents correct diagnosis and referring physician. Pre-registers patients accurately via assigned tracking system. Obtains correct and thorough insurance benefits, employer/guarantor information, and patient demographics. Accommodates requests from patients and physician offices for STAT/same-day add-on exams. The Scheduling Specialist III provides updates to patients and physicians on timing and status of the authorizations. Once the pre-authorization is complete and the appointment is scheduled, the Scheduling Specialist III creates scheduling options/itineraries. Mains calendars for meetings and patient consultation, simulation, and follow-up appointments for physicians. Acts as a resource to others for Medical Clinics. Registers new patients in hospital systems. Obtains authorizations for diagnostic studies and faxes needed medical records for clinical review. Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned.
Requirements
- specialty or surgery scheduling experience
Responsibilities
- Assists in the coordination of Patient Procedure/Surgical schedule
- Coordinates multiple, highly complex, appointments across multiple departments, programs and specialties
- Insurance verification
- Assists with the pre-authorization process
- Acts as a liaison between the providers and patient
- Develops the master schedule for procedures and coordinates the entire case resource needs
- Interacts directly with patients and works in a high call volume environment
- Accurately schedules procedures, documents correct diagnosis and referring physician
- Pre-registers patients accurately via assigned tracking system
- Obtains correct and thorough insurance benefits, employer/guarantor information, and patient demographics
- Accommodates requests from patients and physician offices for STAT/same-day add-on exams
- Provides updates to patients and physicians on timing and status of the authorizations
- Creates scheduling options/itineraries
- Maintains calendars for meetings and patient consultation, simulation, and follow-up appointments for physicians
- Acts as a resource to others for Medical Clinics
- Registers new patients in hospital systems
- Obtains authorizations for diagnostic studies and faxes needed medical records for clinical review
- Participates in the continuous quality improvement processes
- Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance
- Maintains confidentiality
- Performs other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
