Scheduling/Reg Spec, Lead
About The Position
Position Summary We're Hiring Florida Medical Clinic Orlando Health Job Title: SCHEDULING/REGISTATION SPECIALIST, LEAD Full Time: Monday-Friday, 8:00 AM - 5:00 PM. Department: Radiology Location: Brandon, FL Job Summary: Responsible for coordinating daily operations and processes for effective registration and scheduling of diagnostic and interventional procedures. Why is Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Requirements
- High school graduate or equivalent.
- Medical terminology and/or basic anatomy training required.
- Six (6) years’ experience in clinical registration or scheduling.
- Associate degree in business, information systems, clinical field or related field may be substituted for four years of experience.
- Bachelors degree in business, information systems, clinical field or related field may be substituted for six years of experience.
Responsibilities
- Responsible for maintenance of appropriate departmental schedules.
- Acts as a liaison with the Manager and Scheduling/Registration Specialists.
- Coordinates daily activities within the Scheduling/Registration department, to ensure and execute maximum productivity and efficiency.
- Provides feedback to manager for human resources functions such as hiring, coaching, and counseling.
- Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
- Accurately communicates prep information, arrival time and arrival location to patient.
- Inputs and distributes charge management process on a daily basis.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
- Communicates with Patient Access and clinical departments regarding registration and scheduling issues.
- Takes a proactive role in problem resolution.
Benefits
- Tuition reimbursement
- Public Service Loan Forgiveness (PSLF)
- leadership development programs
- Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
- Up to 5% employer match on retirement contributions.
- Four weeks of paid parental leave
- PTO
- flexible leave options
- Fertility benefits
- adoption assistance
- backup care for children/elders/pets
- pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
