Scheduling Manager

Alpha & Omega Kids Developmental Services • Florida, FL

3d • $20 - $25 • Remote

About The Position

Alpha and Omega Kids Developmental Services (AOK) is a rapidly growing, multi-state Applied Behavior Analysis (ABA) organization providing in-home, community, and school-based services to children with autism and developmental differences. We are expanding quickly and building strong operational systems to support our clinicians and families. If you have experience with ABA intake, staffing, and scheduling and enjoy working in a fast-paced, mission-driven environment, this role offers meaningful impact and rapid career growth.

We are hiring an experienced ABA Intake, Staffing, and Scheduling Specialist to manage new client onboarding, insurance coordination, therapist matching, and case scheduling. This role is central to our growth strategy and requires hands-on experience in ABA operations, scheduling RBTs and BCBAs, communicating with families, and supporting rapid service start timelines. This is a fully remote position for Florida residents.

Requirements

• 1+ year experience in ABA therapy intake, staffing, or scheduling.
• Experience working in an ABA therapy environment.
• Understanding of RBT and BCBA scheduling models.
• Strong organizational and time management skills.
• Ability to thrive in a remote, fast-paced setting.
• Excellent written and verbal communication skills.

Nice To Haves

• Bilingual English/Spanish preferred.

Responsibilities

• Serve as first point of contact for families seeking ABA therapy services.
• Collect intake documentation and coordinate insurance verification.
• Explain intake steps, authorization timelines, and service delivery models.
• Confirm communication preferences and maintain accurate client records.
• Support Spanish-speaking families when needed.
• Track referral pipelines and intake progress.
• Maintain master schedules for RBTs and BCBAs.
• Assign therapists to cases based on experience, location, and client needs.
• Coordinate with families and clinical leadership to schedule sessions.
• Manage cancellations, coverage needs, and emergency scheduling.
• Monitor staff availability and utilization.
• Proactively fill open therapy hours.
• Report staffing metrics and intake timelines to leadership.
• Collaborate with recruiting teams to forecast staffing needs.

Benefits

• $20–$25/hour depending on experience.
• Monthly and quarterly performance bonuses.
• Tiered pay growth structure with regular reviews.
• Clear promotion pathways into Operations or Leadership roles.
• 100% Remote (Florida residents only).
• Collaborative, supportive team culture.
• High-impact role in a scaling ABA organization.
• Opportunity for rapid advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed