Scheduling Coordinator

LGCY Power•Lehi, UT

12d

About The Position

LGCY Solar Installation Services is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as Best Places to Work by Glassdoor. The Scheduling Coordinator is responsible for scheduling a high volume of appointments for service and installations. The Scheduling Coordinator works closely with the Branch Coordinator, sales reps, site surveyors and other management to ensure jobs are being properly scheduled and distributed accordingly and fairly between crews in a timely and efficient manner.

Requirements

Highschool diploma or GED equivalent required
2 years of administrative assistant or scheduling experience
Ability to spend considerable time at a desk using a computer in a regular office environment
Excellent customer service skills
Ability to work in a detailed and fast paced environment
Strong verbal and written communication skills
Proficient using computer applications such as Outlook, Word, and Excel
Ability to organize and prioritize multiple task

Nice To Haves

Spanish speaking is preferred, but not required
Previous experience in the solar industry is a plus

Responsibilities

Maintain installation and service schedule
Schedule inspections after installation
Communicate with the customer throughout the installation
Create positive customer experience
Follow up on inquiries about project status in a timely, efficient, and professional manner
Email and phone communication with appropriate stakeholders to ensure relevant parties are up to date with the status of their project
Update notes in an internal database and spreadsheets for all related tasks and manages project status changes
All other duties as assigned