Scheduling Coordinator - Bilingual

Arbor TherapyGlendale, AZ
2d

About The Position

Arbor Therapy is a leading provider of therapeutic services across the lifespan in the East and West Valley of Phoenix, Arizona. With a mission to provide exceptional, compassionate, and evidence-based care, Arbor Therapy is dedicated to making a positive impact on the lives of each client and their family. We are committed to helping each client reach their full potential through a collaborative, individualized approach and believe in the power of positive, strengths-based support and care. What Makes Us Different: We don't just talk about culture-we live it. Our Culture Committee is employee-led and dedicated to making Arbor Therapy a place people love to work. From team appreciation events and wellness initiatives to fun giveaways and thoughtful celebrations, we create space for connection, recognition, and joy-because a great team starts with a great environment. We are currently seeking a passionate and dedicated scheduling coordinator to join our growing team to manage client appointments and attendance. As a member of the Arbor Therapy team, you will have the opportunity to work with a diverse range of clients and contribute to their overall well-being and create a smooth client experience.

Requirements

  • Healthcare scheduling experience is required
  • Excellent teamwork, communication, and organizational skills required
  • Bilingual in Spanish required

Nice To Haves

  • Experience in pediatric or adult therapy preferred but not required

Responsibilities

  • Scheduling client appointments and follow-up visits
  • Coordinating with healthcare providers to ensure proper care for clients
  • Managing client records and updating information as needed
  • Communicating with clients regarding appointments, procedures, and general inquiries
  • Collaborating with insurance companies to verify coverage and obtain authorization for services
  • Providing administrative support to the healthcare team
  • Ensuring compliance with healthcare regulations and guidelines
  • Handling client inquiries and concerns in a professional manner

Benefits

  • Medical, dental, and vision coverage (Fully covered dental and vision + competitive medical plans)
  • Paid time off and paid holidays
  • 401(k) with 3% company match
  • Company-sponsored Cash Balance Retirement Plan
  • Continuing education and professional development support
  • EOS Gym membership (100% employer-paid)
  • Company-provided logo wear and milestone recognition
  • Employee-led Culture Committee with quarterly events and team-building activities
  • Supportive team environment with real opportunities for growth
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