Scheduling Coordinator

Rural Metro Fire • Escondido, CA

1d

About The Position

The Scheduler is responsible for the scheduling of regular and overtime shifts
for full and part-time field employees in all Capstone service models and other
Rural Metro organization as assigned in accordance with Company Policy and
applicable Collective Bargaining Agreement(s). The Scheduler is responsible for
making, changing, and tracking travel by utilizing software and per the company
policy.

Requirements

• High School Diploma or Equivalent
• Proficiency with Microsoft Word, Excel, Power Point, UKG, Concur, and Salesforce
• Effective oral, written, and interpersonal communication skills

Nice To Haves

• Prior scheduling and staffing experience preferred

Responsibilities

• Works well with others, skilled in problem identification and resolution, brings a team and organizational success mind set.
• Oversight for all daily, weekly, and monthly schedules for the operations division.
• Strong word processing ability and able to edit complex documents.
• Ensures cost effective, efficient, and operational solutions to coordinating ground, air transportation, and hotel accommodations.
• Effective verbal communication with all levels of personnel and customers.
• Successfully identify solutions that balance the needs of the employees, operations, and customers.
• Ensure satisfactory reconciliation and synchronization of scheduling information.
• Review and verify employee hours for accuracy on job tickets. Assist in recording and maintaining employee attendance records in Salesforce.
• Prepare various reports and documents for review and analysis. These may include personnel stats, absence reports, WHP inspection reports and others as assigned.
• Ensure compliance with all locations specific operating procedures, collective bargaining agreements, union contracts, etc.
• Schedule public relations demonstrations, standbys, and special event staffing.
• Promptly and courteously respond to inquiries from field and leadership personnel.
• Adhere to all company policies and procedures. Including information systems security. Know and follow information systems, security policies and procedures.
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees