Scheduling Coordinator

COMMUNITY DENTAL CARE • Crystal, MN

9d • $19 - $22 • Onsite

About The Position

Join our team in Crystal as a full-time Scheduling Coordinator! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.
Who We Are
Community Dental Care is Minnesota's largest non-profit dental organization, providing comprehensive dental care to people of all ages across five clinics in the Twin Cities, Rochester and Buffalo.

Requirements

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within an office setting
• Excellent written and verbal communication skills

Nice To Haves

• Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred

Responsibilities

• Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
• Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
• Register new patients and maintain accurate patient records
• Explain ER protocol/procedures to patients
• Monitor status of lab results prior to day of treatment and follow-up as necessary
• Provide guidance to patients and families on completion of interpreter forms
• Record patient issues/conversations in communication log or chart
• Copy and scan documents into patients’ charts; request chart/patient transfers

Benefits

• Meaningful work in a collaborative environment that fosters professional growth
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees