Scheduling Coordinator- Montgomery TriHealth Cancer Institute

TriHealth • Montgomery, OH

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About The Position

Full Time Montgomery location but could include some travel to other locations on an as needed basis. Job Overview: This position is responsible for providing clerical support functions including, scheduling, reception of patients, ordering exams, answering the telephone, filing and maintaining medical records. This position demonstrates a working knowledge of the Epic scheduling system. Assists technologists and nurses when needed. Coordinates daily activities for timely completion of tasks and maintains office supply inventory.

Requirements

• High School Diploma or GED Degree (Required)
• Up to 1 year experience exposure to professional environment (Required)
• Knowledge of Microsoft Office suite

Responsibilities

• Encourage/Support Continuous Learning/Improvement: Alerting of issues; Recommending changes
• Follows regulatory compliance/departmental process
• LMRP Productivity: number procedures scheduled, percent of time on phone and available.
• Quality - Accuracy of scheduling Facility/procedure Demographic information
• Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees.
• Telephonic Customer Skills - Follows scripting -Quality and Service- Problem solve customer needs
• Anticipates customer needs
• Complies with phone monitoring skill sheet.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees