Scheduling Coordinator

Aston Carter•Tulsa, OK

1d•$20 - $25•Onsite

About The Position

This role involves providing assistance in the work scheduling process within an area office, including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service workforce. The position combines personnel and equipment resources to ensure jobs are completed timely and efficiently using work management systems applications.

Requirements

Customer service
Data entry
Strong analytical and organizational skills
Ability to effectively prioritize work
Proficiency in computer systems in a Windows environment
Associate's degree in engineering technology or high school diploma with relevant experience
Minimum of 2 years experience in distribution operations
Working knowledge of distribution work processes and procedures
Microsoft Office
9+ months of clerical experience

Nice To Haves

Proficiency in DWMS, SPECTRUM, and MACSS/OPS preferred

Responsibilities

Accurately characterize new Customer Work Requests, including electrical load and energy requirements and prerequisites for the job.
Provide technical knowledge and consultation to customers regarding basic service design requirements and company policies.
Coordinate with customers, service supervisors, contract construction supervisors, builders, electrical inspectors, foresters, and metering to ensure work prerequisites and deadlines are met.
Negotiate with service supervisors, contract construction supervisors, and customers to adjust work schedules and deadlines due to workload, inclement weather, or scheduling conflicts.
Assist in scheduling planned customer service outages.