Scheduling Coordinator

Rigdon Inc.Austin, TX
1dRemote

About The Position

Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across Texas Market. You’ll own account profitability by keeping schedules, technicians, and resources running smoothly.

Requirements

  • Strong organization, multitasking, and communication skills
  • Proficiency with scheduling software and GPS tracking systems
  • Analytical mindset with financial basics
  • Customer-service oriented, proactive problem solver
  • Ability to adapt and work under pressure
  • Up-to-date laptop/desktop + fast, reliable internet (direct connection required)

Nice To Haves

  • Previous scheduling, coordination, or fleet management experience preferred

Responsibilities

  • Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
  • Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
  • Track Technicians: Use GPS to monitor progress and address deviations quickly.
  • Forecast & Manage Supplies: Ensure technicians have the materials they need.
  • Analyze Data: Track scheduling trends and provide insights for improvements.
  • Support Marketing: Monitor demand patterns and collaborate to expand business.
  • Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
  • Payroll Support: Generate reports and assist with payroll processing.
  • Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
  • Stay Current: Keep up with industry trends and best practices.
  • Other tasks as assigned

Benefits

  • Eligible for benefits after completing a 60-day probationary period.
  • Up to 80 hours of paid time off per year (prorated in the first year).
  • Company-subsidized health insurance.
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