Scheduling Coordinator

TriHealth • Cincinnati, OH

4d • Onsite

About The Position

As a Scheduling Coordinator, your work directly supports patients taking important steps toward better health. You help create a welcoming, organized, and compassionate experience for individuals seeking long‑term wellness solutions. Every interaction matters—and you’re a key part of a multidisciplinary care team focused on positive outcomes. Location: 3219 Clifton Ave. Cincinnati, OH Schedule: Full time day shift Incentives & Benefits: We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. PRN positions not eligible for TriHealth benefits https://careers.trihealth.com/what-we-offer/benefits

Requirements

• High School Diploma or GED in Healthcare (Required)
• Up to 1 year experience Clerical Healthcare (Required)
• Clerical background
• General computer skills
• Knowledge in medical terminology

Responsibilities

• Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions.
• Answers phone calls promptly and courteously pertaining to setting up appointments.
• Relays accurate and complete messages to the appropriate person.
• Effectively performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Follows all scheduling procedures appropriately and completes scheduling paperwork accurately and timely.
• Communicates appropriately with customers, transportation and other departments.
• Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.

Benefits

• medical
• dental
• vision
• paid time off
• retirement savings plans
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees