Primary Responsibilities: Be the best part of our patient’s day and offer WOW! customer service! You are responsible for professional patient communication (in-person, via phone, and electronically) and working with the team to ensure positive patient experiences. You are the face of Wow! Smiles and are expected to maintain a professional appearance and demeanor. On doctor days you are responsible for providing a positive first impression and a lasting Wow! final impression on patients as they are arriving and leaving their appointments. You control the flow of the reception area and are the main point of communication between the clinical, admin & sales team. Locations: You have a home region that you are part of which includes 3-4 practices and will have a primary location assigned where you typically work out of, however you will be asked to assist in-person at other locations as needed. Scheduling Coordinator: You are responsible for scheduling of appointments, collection of payments, following up on missed appointments, answering phone calls, handling patient questions and concerns.