Scheduling Coordinator

Right at Home Grand Rapids and Kalamazoo•Comstock Charter Township, MI

13d•Onsite

About The Position

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Pays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business

Requirements

High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids

Nice To Haves

prior experience working in the home care industry or medical office setting

Responsibilities

Maintaining the client and caregiver relationship
Interfacing with caregiver staff in ensuring the proper caregiver and client match
Ensuring that all referrals are received in an accurate, detailed manner and are properly handled
Scheduling appropriate caregivers to clients
Timecard processing, where necessary
Monitoring of telephony system and other payroll responsibilities as needed
Performing other office coordination duties
Assist with recruiting, hiring, onboarding, training and personnel management