Scheduling Coordinator Specialist

Assured Quality Homecare•Warwick, RI

7d•$55,000 - $65,000•Onsite

About The Position

This Role Is for You If… You’re a master scheduler. You take real pride in building schedules that work — for clients, caregivers, and the team. You notice gaps before they become problems, and you don’t like loose ends. When things change (and they will), you stay steady and figure it out. As a Scheduling Coordinator, you’ll be the person who keeps care consistent and dependable. When you do your job well, clients don’t miss visits, and caregivers feel supported and clear on where they need to be. This position can be based out of either our Norwich, Connecticut, or Warwick, Rhode Island office and supports scheduling for both CT and RI operations. Why This Role Matters When the schedule is solid, everything else works better. Clients receive the care they expect, caregivers know they’re supported, and the team can focus on doing their jobs well. If you take pride in being the person who makes that happen, you’ll feel at home in this role. Apply today if this sounds like work you’d stand behind.

Requirements

3+ years in a fast-paced office environment
3+ years managing schedules for 15+ clients using an electronic system or EMR
2+ years handling front-line office communications
Pride in accuracy, consistency, and follow-through
Ability to stay calm and think clearly when plans change
Strong communication and documentation habits
Respect for confidentiality and HIPAA requirements
A mindset of ownership — you see the schedule as your responsibility
Comfortable using scheduling platforms and digital tools
Working knowledge of Google Workspace and Microsoft Office

Nice To Haves

Home care or clinical scheduling experience is a plus, not a requirement
Experience with Taskworld, AxisCare, or similar systems is helpful

Responsibilities

Owning and managing high-volume caregiver and nurse schedules
Schedule across New London County, CT (Southeastern) and Kent, Washington, and Providence County, RI.
Working closely with case managers to match caregivers to client needs
Reviewing schedules daily so billing and payroll are accurate
Serving as a primary point of contact for caregivers, clients, and clinical staff
Communicating schedule changes clearly and promptly
Keeping caregiver availability, coverage, and leave records up to date
Tracking required HR documents and training compliance
Documenting scheduling issues and workflows in Taskworld
Recognizing caregivers who show up, step up, and go above and beyond
Participating in a rotating evening and weekend on-call schedule
Supporting general office needs when scheduling is covered