Scheduling Coordinator/Field Coverage

LHC Group•Waycross, GA

49d

About The Position

SunCrest Companion Services is hiring a Staffing and Scheduling Coordinator/Field Coverage agent in the Waycross, GA area! This position offers a mix of Office/Scheduling administrative tasks combines with as needed PCA field coverage. Experience with scheduling, staffing, payroll and office administration a plus! At SunCrest Companion Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy theâ¯meaningful connections that come from it: for the whole patient, their families,â¯each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources toâ¯help you achieve your goalsâ¯Staffing/scheduling Case Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Case Coordinator is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction.

Requirements

High school education or equivalent required.
Scheduling and data entry experience preferred.
Ability to coordinate many activities at one time.
Strong customer service skills.

Responsibilities

Coordinates the delivery of care and services to agency clients including responding to inquiry calls from clients, families, physicians, referral sources, and care managers, assigning and scheduling appropriate caregivers, and providing in-home visits as needed.
Participates in the orientation of agency staff and caregivers.
Assists with the management of the electronic visit verification process.
Processes the payroll and billing of client services weekly.
Assists in the maintenance of client and employee records including data entry as assigned.
Participates in the organization's performance improvement and compliance programs.
Participates in the after hours on call rotation as assigned.
All other duties assigned.