Scheduling Coordinator - Breast Health Phoenixville

Tower Health•Schuylkill Township, PA

About The Position

Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer. At the front desk, responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner. #PHX

Requirements

Completes and maintains all competencies and trainings as required for role.
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
No experience
BLS Certification
Customer Service Skills
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Listening Skills
Medical Terminology
Microsoft Office Applications
Multi Line Telephone Operational Skills
Organizational Skills
Problem Solving Skills

Responsibilities

Arranging procedure scheduling
Arranging pre-admission testing
Scheduling patient in appropriate department
Verifying all demographic information
Confirming date, time and location of appt for the patient
Entering intra procedural data into computer
Patient registration
Scheduling
Customer service
Clerical support
Accepting, recording and verifying insurance information
Processing preauthorization requests
Collecting copays and account balance payments
Scanning documents into EMR
Other administrative tasks related to the efficient operations of the department